Click the + Button

Enter YOUR full name, email address and password for your email account

Set the account type to IMAP

Add a description ( this can be anything you want , but should reflect the account name and type)

Set the following

1. incoming mail server: mail.netextras.com
2. username: this should be YOUR FULL email address ( the default here will only be the first part of your email address; before the @, make sure you entered the full address.
3. password: password provided to you. ( this will usually be set from the password you entered from the previous step and should be OK)

Click Continue

if the previous step was successful you should be presented with th settings for the outgoing  mail server

1. Description: again anything you like, but be descriptive
2. Outgoing server: mail.netextras.com
3. Use Authentication: ON (checked
4. Username : you full email address
5. Password: your password

Click Continue

Click Create, if everything is correct your account should now be setup.

If things are not workaround check the troubleshooting steps below

Select your account from the list on the left (there may only be one depending on your system)

Select Mailbox behavior

Uncheck Store drafts on the server

Select account, then click on the advanced tab

Make sure the port is is set to 993 (for IMAP accounts) and that authentication is set to password.

You may only have one server in your list- that's OK, simply select "Edit SMTP Server list..."

Make sure your settings are as above

Use Custom port 465

Turn on "Use Secure Sockets Layer"

Your "Authentication" method should also be set Password, and you should have your username (full email address) and your password filled in as well.